How Yource analyses 100% of customer conversations with AI
“We now know precisely where in a conversation we truly make the difference for the customer.”
Willem Hendrik Jakobs, Tech Director @ Yource
YoungCapital is expanding fast across Europe and hiring as it goes, which asks for IT that scales without ceremony. NextNovate implemented Google Workspace and Chrome Enterprise.
100% Google Workspace adoption
60 min of setup per device — gone
The challenge
YoungCapital was looking for an easier way to collaborate and be more productive.
On top of that, managing and onboarding Windows devices took about an hour each. Given their rate of growth, that was not a situation that could hold.
The approach
Google Workspace is the right cultural fit for YoungCapital. With an average age of 28, their workforce consists of digital natives: young, ambitious people who expect modern collaboration tools that work the way they already talk to each other.
Gmail, Google Chat and real-time collaboration in Google Docs do exactly that.
The impact
NextNovate reached 100% Google Workspace adoption at YoungCapital. ChromeOS devices let them scale, which is unavoidable in an organisation growing this quickly.
The combination of hardware and software saves significant time on onboarding and managing devices, and IT security improved along with it.
Thanks to NextNovate's great change management expertise, the transition to Google Workspace and ChromeOS was the easiest IT transition we've ever had. Having an IT partner that knows all pitfalls in major migrations is extremely useful. This saves time and makes the entire transition and adoption process a lot easier.