How Yource analyses 100% of customer conversations with AI
“We now know precisely where in a conversation we truly make the difference for the customer.”
Willem Hendrik Jakobs, Tech Director @ Yource
How the Naturalis ICT department got back to its core work — and colleagues started building innovative applications themselves.
300+ employees, more of whom now build things themselves
It's great to see how NextNovate takes our questions seriously and brings them back to the core, what it really means for our digital work environment. Naturalis' ICT department is working enthusiastically while NextNovate has taken over an important part of their work. That's what I call successful change management! It is remarkable to see how within our club of 300+ employees, many people are stepping up who now use and develop innovative applications themselves.