From Generative AI to Agentic AI Over the past few years, organizations have embraced Generative AI to help employees write content, analyze information, and improve productivity. While these capabilities have delivered significant value, the focus is now shifting towards the next evolution: Agentic AI. Unlike traditional AI assistants that simply respond to prompts, AI agents […]
The Challenge: From Subjective Coaching to Data-Driven Quality In a market where simple questions are increasingly intercepted by technology, the inquiries handled by human agents are becoming more and more complex. Yource wanted to objectify the quality of these conversations, as traditional coaching was based on time-consuming and subjective random sampling. Additionally, the pace of […]
Over the years our partnership with Google Cloud is the most prominent, including Google Workspace and Google Cloud Platform. We would like to bring to your attention some other excellent tools that we believe would be highly beneficial for you. We have partnerships in place with all of them, so we can help you get […]
What is AI Applications? (formerly Vertex AI Agent Builder) “AI Applications gathers all the surfaces and tools developers need to build enterprise-ready generative AI experiences, apps, and agents”, as Google describes it. This means you can build powerful AI agents without needing to be an expert in coding. The platform provides a variety of options […]
About the Report The Forrester Wave: AI Infrastructure Solutions highlights the increasing demand for AI infrastructure solutions that can handle the complex requirements of data preparation, model training, and inferencing. Forrester uses a 19-criterion evaluation of AI infrastructure providers. What’s important at the moment? Forrester emphasizes the importance of aligning AI infrastructure investments with overall infrastructure […]
